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Support

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Something Wrong? We are happy to help!

All we ask is that you browse our documentation first before contacting us. We add answers to every question we receive.

Is The issue related to WordPress?

If yes, please contact your hosting provider for help.

Is the issue related to Breakdance ?

If yes, please be sure read the Breakdance documentation or contact Breakdance Themes support.

Is the query or issue related to our product?

If you think the answer is yes, then please fill out the form and we will be happy to help get this resolved!

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Check FAQ Before Contacting support

Some Basic Faqs…
Before contacting support
All we ask is that you browse our documentation first before contacting us.
We add answers to every question we receive.

When Updates Release , You can get all updates on My Account -> Download Tabs

Pixels Library Plus Layouts are designed to be user-friendly, and installation instructions are provided. Our dedicated support team will always be available to help you and sort out any kind of issues you face during your installation or usage. If you come across any issues with our products, feel free to contact us at pixelslibraryplus@gmail.com. Please note that we do not offer any support for third party plugins.

Yes! You can use Pixels Library Plus Products for basically any type of project like freelance ,agency etc..

Unfortunately not, you cannot use Pixels Library Plus Products to create derivative products like webkits, layouts, layouts pack,wireframe kits,templates, or anything else where you would be repackaging and redistributing our Pixels Library Plus Products for someone else to use to build their own sites.we can ban your account if this type of activity found.

We offer refunds if we will not fix issue within provided product feature then we can provide refund and this is eligible for if you request it within the first 30 days of purchasing. If you’re finding it difficult to download or use our products you can either check our documentation or send us email at pixelsitsolution@gmail.com. Check more information Here

Pixels Library Plus doesn´t have a fixed pricing. It increases with the release of new layouts.

You can download invoices directly from your account.

Yes, you can upgrade later while also getting prorated for the current value of your earlier purchase.

  • Please be sure that you have read the documentation, which came bundled with your downloaded package. The documentation covers important topics, ranging from the installation of the theme, to its proper usage.
  • Because of a large amount of support inquires that we have to deal with on a daily basis, please allow up to 24-48 hours to receive an answer to your email.
  • Support deals with installation of the theme, issues that arise from the usage of any features available by default, bug fixes, and small modifications within one or two lines of code. We do not offer support for installation or administration of WordPress itself, nor do we provide support for any third party plugins, or problems associated with using them in a combination with one of our themes.
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